Water Management is one of the key components for digitalisation and improvement, as Malaysia looks to accelerate efforts in reducing nonrevenue water (NRW), revitalise water infrastructure and services in urban areas, and new water infrastructure in rural areas. Digital transformation is not only about driving innovation across the assets and operational lifecycles. It is also about adapting how the people work to drive operational efficiency to enhance service levels, improve asset reliability, minimise unplanned downtime, and increase safety.