– A COMPARISON OF UTILITY PERFORMANCE, INVESTMENT, AND BEST PRACTICES
Date: 10th March 2021, Wednesday
Time: 10:00 am (Malaysian Time)
Mr. Paul Harris, Head of Business Consulting, Isle Utilities (Australia)
Mr. Farshad Ibrahimi, Head of Asset Management, Isle Utilities (Melbourne, Australia)
Gary Wyeth, Managing Director, Wyeth Water Consultants
Leakage Management Benchmarking
Water utilities face many leakage management challenges including (1) accurately assessing non-revenue water (NRW) balance, (2) determining investment levels for each of the four leakage management pillars, and (3) deciding how that investment is best utilised within each pillar. To address this, Isle Utilities delivered a Global Leakage Management Benchmarking program with 16 utilities from Australia, United Kingdom and South America, for the purpose of analysing leakage performance, investment in leakage management, and determining industry best practices.
Asset Management Customer Value
- The Asset Management Customer Value (AMCV) project, is a critical project for driving asset management improvement in the Australian water industry. Developed by the Water Services Association of Australia (WSAA) in the early 2000’s, the AMCV project has had participants from over 60 countries globally including (Asia, Middle East, Americas, UK). Run every four years, the project benchmarks water utilities asset management systems performance, identifies leading practices and areas for improvement, while facilitating awareness and promoting branding of asset management and its critical importance to business and the community, from Executive through to practitioners.
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