WATER IS THE MOST FAMILIAR AND UNQUESTIONABLY IMPORTANT SUBSTANCE IN OUR LIVES. THE GOLDEN AGE OF WATER IN WHICH WATER WAS UNLIMITED, FREE AND SAFE IS RAPIDLY COMING TO AN END. WE ARE IN THE MIDDLE OF A WATER CRISIS AND ARE ENTERING A NEW ERA OF WATER SCARCITY. THIS PROGRAM COVERED THE BASIC CONCEPT, PRINCIPLES, DEFINITION OF THE WATER SUPPLY MANAGEMENT AND CERTAINS SUB TOPICS SUCH AS WATER DEMAND MANAGEMENT, NON REVENUE WATER, WATER TARIFFS AND CUSTOMER MANAGEMENT.